General terms and conditions
All prices include service and 25% VAT.
Reservations made on www.roede-kro.dk can be changed by contacting the hotel directly at reception@roede-kro.dk or by telephone 74 66 22 49

Booking and confirmation
A booking is binding once it has been confirmed. Confirmation can be given orally, in writing or via the booking system. When you make a booking, you must state your name/company name, address and telephone number (if these are not in our directory), arrival and departure dates as well as payment method and any billing address.

Cancellation and no-show
Unless otherwise agreed at the time of booking, cancellations may be made until 12 noon local time on the day before arrival. If the guest fails to arrive without prior cancellation, or if the cancellation is made after 12 noon local time, the first night will be charged.

If the hotel has incurred expenses specifically in connection with the reservation, the customer is obliged to cover these expenses.

Check-in and check-out
The room is available after 14.00 on the day of arrival and must be vacated no later than 11.00 on the day of departure.
If the guest needs to check out a day early, reception must be notified no later than 7:00 PM on the evening before the revised departure date. Notification after this time will result in the following night being charged, unless the room can be resold.

For groups it applies that
The order can be freely canceled up to and including 30 days before arrival.

After this, a maximum of 50% of the ordered event can be canceled according to the following rules:

After 30 days up to and including 20 days before arrival, up to 50% of the ordered event can be canceled free of charge.

After 20 days up to and including 10 days before arrival, up to 25% of the ordered event can be canceled free of charge.

After 10 days up to and including 5 days before arrival, up to 10% of the ordered event can be canceled free of charge.

After 5 days up to and including 3 days before arrival, up to 5% of the ordered event can be canceled free of charge.

In case of later cancellation, the hotel is entitled to compensation corresponding to ¾ of the price of the late canceled services in the final arrangement. In the event of a no-show, late arrival and premature departure, the hotel is entitled to a compensation corresponding to the full price of the final ordered arrangement.

Compensation is waived to the extent that the room can be sold to another party.

Prices are valid from 1 April 2024.